At Fabfrika, we strive to provide you with a seamless and luxurious shopping experience. Please review our comprehensive shipping policy below to ensure clarity and satisfaction with your order.

DOMESTIC SHIPPING

INTERNATIONAL SHIPPING

• Please allow 5-7 business days for your order to be processed.

• Carrier: All orders within the US are shipped via USPS .

• Delivery Times: Standard delivery takes approximately 2-3 business days after processing.

• Please allow 7-10 business days for your order to be processed.

• Carrier: International orders are shipped via USPS Or FedEx.

• Delivery Times: Typically take up to 10 business days.

• Tariffs and Duties: International shipping costs do not cover tariffs or duties imposed by your home country. Please consider this before placing an order.

UNDELIVERABLE, LOST, OR RETURN PACKAGES

• Responsibility: Fabfrika is not responsible for lost, misplaced, or incorrectly delivered shipments. Once in the hands of the carrier, contact your local post office for any issues.

• Undeliverable Packages: Due to the personal nature of our products all sales are final. We do not offer refunds under any circumstances. If a package is returned due to insufficient address information, it will be restocked, and store credit in the form of an E-Gift Card will be issued minus the initial shipping charge and a $40 restock fee.

• Address Corrections: Ensure your address is correct at checkout. Address changes must be made within 12 hours of purchase. A $5 reassessment fee applies for changes requested after this period.

SHIPPING UPDATES & CUSTOMER SERVICE

• Tracking Information: You will receive tracking information via email once your order has shipped.

• Contact Information: For questions related to an order, please email us at contact@fabfrika.com. For general hair care questions, DM us on our social media platform @fabfrika

IMPORTANT NOTE

• Policy Agreement: By placing an order on our website, you agree to the terms listed in our policies.